Privacy Policy
What information do we collect?
We collect information from you when you subscribe to our newsletter, fill out a form, or submit property information.
We may collect information about your computer, including your IP address, operating system, and browser type using Google Analytics, this is to improve browsing for everyone and does not identify any individual. You can learn more about how data is collected with Analytics here.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously. We transfer information about you if The Homes Hero is acquired by or merged with another company. In this event, The Homes Hero will notify you before information about you is transferred and becomes subject to a different privacy policy.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Remarketing
The Homes Hero also may use 3rd party vendor re-marketing tracking cookies, including but not limited to the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google or any other 3rd party remarketing system.
The third-party vendors, including Facebook and Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third-party services). These companies may deliver ads that might also place cookies and otherwise track user behavior.
For example, we may use Google’s “remarketing” service to target our ads to you based on your prior use of the Site when you visit other sites in Google’s content network.
This website may use Google AdWords
This website uses the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the The Homes Hero website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.”
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
Personal, Financial, And Property Information
Our company is a real estate services firm that may require you to submit certain information so we can help you in your situation. This information may include your contact info, information about your property, or even in some cases financial information needed to help us analyze your property and situation. This information is for our use only and will not be shared with outside parties unless required to help us help you solve your real estate situation.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us with the information on our contact page.
The Homes Hero



What Homeowners Are Saying
“I wish I could give more stars! They gave me guidance, direction, clarity, and hope. From day one I knew I was in good hands. They saved me and my home. That’s a win ❤️”
“Jen worked with me and my lender to do a mortgage restructure. Thank you so much Home Hero and Jen for stopping the foreclosure days before auction.”
“Vinny and Jen were so helpful during this very stressful process. I was able to keep my home and they helped me navigate a very confusing process. Thank you so much!”
“If it wasn’t for Jen my home would be gone forever. She was patient and understanding. There are no words to express my appreciation for your help.”
“Caroline is so awesome and provides so much value!!! I highly recommend Caroline to help you with your needs. I cannot say thank you enough!!!”
“Caroline is very knowledgeable and most importantly she really cares about homeowners. I highly recommend anyone going through a tough situation give her a call.”
“I wish I could give more stars! They gave me guidance, direction, clarity, and hope. From day one I knew I was in good hands. They saved me and my home. That’s a win ❤️”
“Jen worked with me and my lender to do a mortgage restructure. Thank you so much Home Hero and Jen for stopping the foreclosure days before auction.”
“Vinny and Jen were so helpful during this very stressful process. I was able to keep my home and they helped me navigate a very confusing process. Thank you so much!”
“If it wasn’t for Jen my home would be gone forever. She was patient and understanding. There are no words to express my appreciation for your help.”
“Caroline is so awesome and provides so much value!!! I highly recommend Caroline to help you with your needs. I cannot say thank you enough!!!”
“Caroline is very knowledgeable and most importantly she really cares about homeowners. I highly recommend anyone going through a tough situation give her a call.”
“Caroline was truly the first person who showed she genuinely cared about our situation. She made the seemingly impossible process manageable from start to finish.”
“Caroline is a Godsend! She will fight for you if you’re down and out. She and her team offer endless resources when facing foreclosure. It’s a life-changing opportunity!”
“I cannot express enough how helpful Caroline was. I truly felt as though she cared only about us and how she could help. 10/10 would recommend to anyone!”
“Truly great people and NEVER made us feel like they just wanted the home. Caroline and Melizza were right by my side the entire time. Thank you ladies, you’re the best!!!”
“Caroline helped me get my modification and I am forever grateful. There are a lot of scammers out there. It was so nice to find someone who really wants to help you save your home.”
“Caroline was truly the first person who showed she genuinely cared about our situation. She made the seemingly impossible process manageable from start to finish.”
“Caroline is a Godsend! She will fight for you if you’re down and out. She and her team offer endless resources when facing foreclosure. It’s a life-changing opportunity!”
“I cannot express enough how helpful Caroline was. I truly felt as though she cared only about us and how she could help. 10/10 would recommend to anyone!”
“Truly great people and NEVER made us feel like they just wanted the home. Caroline and Melizza were right by my side the entire time. Thank you ladies, you’re the best!!!”
“Caroline helped me get my modification and I am forever grateful. There are a lot of scammers out there. It was so nice to find someone who really wants to help you save your home.”